User Privacy Statement
This privacy statement addresses the personally identifiable information (“data”) that we collect and
process about users of our services (“you” or “your”). “Services” means any services that we offer,
including visitors to our website.
- General
- We are Pianists Corner SAS (“we”, “us” or “Pianists Corner”). Our registered office address
is at 11 rue POIRIER DE NARCAY, 75014 PARIS. Our company number is +33 6 83 67 11 78. - This Privacy Statement explains how we collect, process, and use data about you. This Privacy
Statement applies to all users, including those users who use the Services via their employer or
another company. This Privacy Statement also applies to all of the data that we collect through
our Services, irrespective of the type of Services or the device you use to access the Services.
- We are Pianists Corner SAS (“we”, “us” or “Pianists Corner”). Our registered office address
- Collection
- The data we collect about you depends on the Services that you use (and how you use them).
If you register as a user of any of our Services, we may ask you to provide your name, email
address, contact telephone number (landline and/or mobile), the company you work for, your
address, a username and password, and other data relevant to the Services we provide. If you
are not an administrative user for your account, the same data about you may be provided by a
colleague or other third party. We may also collect other data directly from you, from time to
time. - We collect payment data from you in order to take payment for our Services.
- If you contact our support services, we will collect the data we need to categorize your question
and respond to it. We also use this data to track potential issues with our Services and customize
our support responses to better serve you. - We collect data about you when you use any part of our Services. For example, if you are
logged in to your PianistsCorner account, we will collect data as to how often you use our
Services, what content you looked at or what alerts you created, and other data about how you
interact with our Services. We may also collect data about how you interact with messages we
send to you, for example whether you opened an email or read an in-app message. - We collect data about the device you use to use our Services, including operating system
details, web browser type, your mobile device identifier and mobile operating system, and the
name of your ISP or mobile carrier. We may also collect your location data if your device
permits this. - We also infer data about you based on the data you have provided or made available to us. This
may include personalizing your experience of using our Services, suggesting different Services
you may be interested in trying, or other inferences about you. - We are constantly trying to improve our Services to you. This means that we are introducing
new features of our Services regularly, some of which may result in the collection of new data
from you. - We will indicate where any personal information we have requested is mandatory or optional.
We will also explain the consequences should you decide not to provide information which we
have indicated is mandatory. In some circumstances this may mean we are unable to provide
you with a certain service or product.
- The data we collect about you depends on the Services that you use (and how you use them).
- Using your data
- The legal basis for our processing of data about you is generally pursuant to our “legitimate
interests”. Our legitimate interests are in providing our Services to our customers, which
includes providing technology that empowers our customers to act with more certainty in a
way that is easy-to-access and use. However, the legal basis for our processing of data may
also be where we have your consent (for example where consent is required to send certain
marketing communications), where the processing is necessary for compliance with our legal
obligations (for example where we receive requests from regulatory authorities), or necessary
for the performance of a contract (for example to process your login information so that you
can use our Services). - We use data and content that you and other users provide or make available to us to provide
the Services to you and our other customers. We also use data to conduct research and
development for the improvement of our Services so that we can provide all of our users with
a better experience. - We communicate with you in writing, via email, or other means available on or through the
Services (for example, via messaging or in-app chat functionality within PianistsCorner). We
may communicate transactional or service messages to you, such as welcoming you to our
Services or informing you of scheduled downtime. We may also send you marketing
communications, on our own behalf or on the behalf of third parties. Marketing
communications may be sent to you, even if you do not have an account, if you have indicated
to us that you wanted to receive such communication. In respect of marketing communications,
you can opt out of receiving future communications in the footer of each email we send to you.
You cannot opt out of receiving transaction or service messages from us. - We do not use your personal data to engage in automated decision making about you.
- The legal basis for our processing of data about you is generally pursuant to our “legitimate
- Sharing your data
- We share data with our affiliates (meaning legal entities controlled by, controlling, or under
common control with us) as reasonably necessary to provide the Services. - We may share your data with selected third parties, including our business partners, suppliers,
and sub-contractors, for the performance of any contract we enter into with them. We may also
share your data with analytics and search engine providers that assist us in the improvement of
our website. - We may also disclose your data to other third parties. For example, if we sell or buy any
business or assets, we may disclose your data to the prospective seller or buyer of such business
or assets. Alternatively, if we or substantially all of our assets are acquired by a third party,
your data may be part of the transferred assets. - If any third party processes any of your data, we ensure there are sufficient contractual and
operational safeguards protecting your data.
- We share data with our affiliates (meaning legal entities controlled by, controlling, or under
- Accuracy, retention, security, and your rights
- We will retain data about you for as long as it is reasonably necessary for us to provide the
Services. We anonymize any data about you as soon as it is reasonably practical, once you no
longer use our Services. - We may transfer your data to, and store it in, a country other than your own. That country may
not provide the same level of data protection as your own country. Whenever we transfer your
information outside of Europe, we will take steps which are reasonably necessary to ensure
that adequate safeguards are in place to protect your personal information and to make sure it
is treated securely. If you are located in Europe, you may contact us for a copy of the safeguards
which we have put in place to protect your personal information and privacy rights in these
circumstances. - The servers that your data have appropriate administrative, technical, and physical controls that
are designed to safeguard your data, including industry-standard encryption technology. - You have a number of legal rights in your data under applicable data privacy law. Under
applicable law you may:
a. request access to the data that we have about you and request that it be updated,
rectified, deleted, or blocked;
b. request that we refrain from further use of any data we hold about you
c. if we ever process your data based on your consent, to revoke your consent at any time,
where relevant; or
d. request to receive a machine-readable copy of the data you have provided to us. - To exercise any rights listed above, please email us at privacy@pianistscorner.com or write to
us at the address listed at the top of this document. - You may lodge a complaint with the supervisory authority about our processing of your data
under this Privacy Statement. The appropriate supervisory authority is the data privacy
regulator in which you live. If you live in Europe, it is the CNIL which is Leading Authority
(Autorité Chef de file) through Comité Européen de la Protection des Données (EDPB) and you can report a concern at https://edpb.europa.eu/about-edpb/about-edpb/members_fr .If You have a complaint about the way We process your Data, You also have the right to contact the Commission Nationale de l’Informatique et des Libertés (French data protection authority, CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, Tel: 01 53 73 22 22, www.cnil.fr. - Please note that we cannot always delete records of all historical data. For example, we are required to retain certain records for financial reporting and compliance reasons.
- We will retain data about you for as long as it is reasonably necessary for us to provide the
- Privacy practices of third parties
- This Privacy Statement only addresses our collection, processing and use (including disclosure) of your personal data. Our customers and other third parties may have access to your personal data and use it in other ways in accordance with their own privacy practices. We encourage you to familiarize yourself with the privacy statements provided by any platform you use to publish any data.
- Please note that our Services may use the YouTube API Client according to the YouTube Terms of Services. YouTube’s developer terms require us to notify you that our Services use YouTube API Services (i.e. data from YouTube) and to link to the Google Privacy policy.
- Governing law and jurisdiction
- French law governs this privacy statement and any dispute or claim related to it. Each party agrees that the French courts have exclusive jurisdiction over this privacy statement and any dispute or claim related to it.
Last Updated 12 October 2021